|
HOW
DO I...
MAKE
AN APPOINTMENT?
Doctors' and nurses' and healthcare assistants (HCAs) clinics are by appointment only.
An appointment
can be made by telephoning the surgery or calling into the surgery during
office hours.
Urgent Appointment
If
you have a problem that cannot wait for a routine appointment, please
tell the receptionist and you will be included in the next available surgery.
If
you cannot keep an appointment please inform us as soon as possible so
that it may be offered to others. Normally you may consult any of the
doctors.
In life-threatening emergencies such as severe
bleeding, collapse, unconsciousness, severe chest pains and severe breathlessness,
telephone 999.
HOW
DO I...
OBTAIN TELEPHONE ADVICE?
If you need some advice from the doctor, but you cannot attend the surgery, the best time to ring is towards the end of surgery. For urgent advice you may ring during surgery hours. The nurse may also be contacted during her surgery. Please make sure that the surgery has your up-to-date contact details, ie address, home telephone number and mobile number. We will not be able to contact you if your phone number does not accept calls.
|
